About Us Batteries Plus Ltd has been trading since 2000 and has grown steadily since to become one of the best stocked battery companies in the UK. Our stock, battery knowlege and customer care make us front runners in the battery industry.
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. If you wish to remove an item, please select it and press 'update cart'. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. Should you proceed with your order to us and subsequently wish to cancel it, please call us on 01474 705832 to cancel it, please do not just send an email as your order may be dispatched before it reaches us.
Batteries Plus Ltd reserves the right to send you a product of the same specification, equivalent value and, in our opinion, equal quality should the exact product you require be out of stock.
We accept Visa, Mastercard, Maestro and Solo. Please remember, we do not charge for any item until it is ready to ship and you may receive an email to say that your order is deferred - this is just saying that payment has been deferred until we dispatch your order and will not delay shipment.
You may send your credit card information via phone on 01474 705832, by Fax on 01474 700376, by post or over the Internet. For Local Authorities, Government departments, Schools and Companies, you can call 01474 705832 to arrange orders or Fax them on 01474 700376.
Shipping And Handling Our shipping and handling is £1.95 and covers your entire order by Royal Mail so that you know your postage costs before you shop with us. There are no hidden extras to surprise you at the checkout.
Delivery Schedule Your order should be delivered to you within 2 working days, but please allow 5 working days before contacting us. If you require an order sooner, please call 01474 705832.
Back Orders If your item is not in stock, we will back order for you. You will be emailed with the option to cancel your order if you would rather not wait.
Tax Charges VAT @ 20% is included in orders as Batteries Plus Ltd is registered for VAT in the UK- registration number 846215135.
Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using SECPay secure payment services. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day guarantee provided the goods are returned to us in good condition and in their original packaging. Either a replacement part will be dispatched to you or a full refund of the cost of the goods made. Postage and packing charges are not refundable.
Reaching Us If you need to reach us, please email us on firstname.lastname@example.org, alternatively, you can call on 01474 705832 or write to us at Batteries Plus Ltd, Unit 1 Wildewood, Gorse Wood Road, Hartley, Kent DA3 7DE.
We do not send random marketing emails to personal email addresses (spam).
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy All of our products come with a 30 day guarantee provided the goods are returned to us in perfect condition, unopened in their original packaging. Either a replacement part will be dispatched to you or a full refund of the cost of the goods made. Postage and packing charges are not refundable.
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